Our Promise: What You Can Count On From Pisces
Most contractors ask you to trust them. We'd rather earn it — in writing, with photos, line by line.
Six promises, in writing
This is how every Pisces project runs — from the first site visit to the finished surface.
- 1. Itemized quotes — every dollar, on paperEvery Pisces quote is fully itemized: Description | Quantity | Rate | Total, in the actual order the work happens. Subtotal, 13% HST, and the total — nothing hidden, no "miscellaneous" line. If you want to compare our quote against someone else's, you can compare it line by line. Estimates are always free, on site.
- 2. Weekly photo updates of YOUR projectWhile your project is underway, you get photo updates every week — your actual site, your actual progress, from excavation to the finished surface. No stock photos, no "trust us, it's coming along." You'll always know exactly where things stand. See how we share progress on our project updates page.
- 3. Written workmanship warranty — on requestWe stand behind our workmanship. A written workmanship warranty is available on request for every project — just ask, and we'll put it in writing before we start. No fine print surprises.
- 4. One team for the whole backyardGarden suite, heated driveway, interlock patio, deck, pool excavation, drainage — one crew, one quote, one point of contact. You never have to coordinate between trades or wonder who's responsible for what. For garden suite pricing and permits, see our garden suite cost and permit guide.
- 5. Licensed trades where the law requires themWe do what we're licensed and insured for — and we don't fake the rest. Electrical hookups go through licensed electricians with ESA permits; gas boilers through licensed gas technicians; drainage and excavation by our own crew. Before we dig, we call Ontario One Call for utility locates. That's the law, and it's how we work.
- 6. Clean sites, honest scopeWe tell you honestly whether your property is a good fit — including when the answer is no. And we leave the site clean every day.
Frequently Asked Questions
Do you really send weekly photo updates?
Yes — photos of your actual project, every week it's active, plus a final before-and-after set.
Is the estimate really free?
Yes. We visit the site, measure, and give you a written, itemized quote. No charge, no obligation.
What does the written warranty cover?
Our workmanship — the installation we did. Materials carry their manufacturer warranties. Ask us before we start and we'll put the workmanship warranty in writing.
Can I get the warranty terms in writing before I sign?
Absolutely — that's the point. Request it with your quote and it comes attached to the contract.
Do you use subcontractors?
Our own crew does the excavation, grading, interlock, and drainage. Licensed technicians handle electrical, gas, and plumbing connections — by law, and by our promise.
Get your free, itemized quote.
Tell us about your project. We will visit, measure, and give you a written, itemized quote — and a written workmanship warranty is available on request.
Pisces Interlock & Landscaping — 45 Woodward Ave, Thornhill, ON L3T 1E6